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Privacy Policy

FACTS WHAT DOES COMMUNITY RESOURCE CREDIT UNION DO
WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have
with us. This information can include:

  • Social Security number and account balances
  • account transactions and credit card or other debt
  • credit history and wire transfer instructions

 

How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Community Resource Credit Union chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal information Does Community Resource Credit Union share? Can you limit this sharing?
For our everyday business purposes
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus
Yes No
For our marketing purposes
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates' everyday business purposes
information about your transactions and experiences
Yes No
For our affiliates' everyday business purposes
information about your creditworthiness
No We don't share
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you No We don't share
To limit our sharing
  • Call toll-free 1-800-238-3228 - our menu will prompt you through your choice(s) or
  • Visit us online: www.crcu.org/optout

Please note:
If you are a new member, we can begin sharing your information 30 days from the date
we sent this notice. When you are no longer our member, we continue to share your
information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions? Call toll-free 1-800-238-3228 or go to www.crcu.org/optout
What We Do
How does Community Resource Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Community Resource Credit Union collect my personal information?

We collect your personal information, for example, when you

  • Open an account or show your government issued ID
  • Give us your income information or apply for financing
  • Give us your wage statements

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account
I hold jointly with someone else?
Your choices will apply to everyone on your account.

 

Definitions
Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • Our affiliates include companies with a CRCU Insurance Services, LLC. name.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Community Resource Credit Union does not share with our nonaffiliates so they can market to you.
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include insurance companies.
Other Important Information

Complaint Notice

If you have a problem with the services provided by this credit union, please contact us at:

Community Resource Credit Union
2900 Decker Drive
Baytown, TX 77520
281-422-3611 or answers@crcu.org

The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department at 914 East Anderson Lane, Austin, Texas 78752-1699, Telephone Number: (512) 837-9236, Website: http://www.cud.texas.gov.

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(800) 238.3228

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