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Privacy Policy

FACTS WHAT DOES COMMUNITY RESOURCE CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and account balances
  • account transactions and credit card or other debt
  • credit history and wire transfer instructions

When you are no longer our customer, we continue to share your information as described in this notice.

How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information; the reasons Community Resource Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Community Resource Credit Union share? Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus
Yes No
For our marketing purposes -
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates' everyday business purposes -
information about your transactions and experiences
No We don't share
For our affiliates' everyday business purposes -
information about your creditworthiness
No

We don't share

For our affiliates to market to you No We don't share
For nonaffiliates to market to you No We don't share
Questions: Call toll-free 800-238-3228 or go to www.crcu.org
What We Do
How does Community Resource Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Community Resource Credit Union collect my personal information? We collect your personal information, for example, when you
  • open an account or show your government-issued ID
  • give us your income informmation or apply for financing
  • give us your wage statements
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only:
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. (See below for more on your rights under state law.)
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • Community Resource Credit Union has no affiliates
Nonaffiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Nonaffiliates we share with can include government agencies, plastic card processors (credit/debit/ATM), financial statement publishers or printers, mailhouse, mortgage service companies, consumer reporting agencies, data processors, and check/share draft printers.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include CUNA Mutual Group's MEMBERCONNECT and loan recapture programs
Other important information
COMPLAINT NOTICE
If you have a problem with the services provided by this credit union, please contact us at:

Community Resource Credit Union
2900 Decker Drive
Baytown, TX 77520
281-422-3611 or answers@crcu.org   

The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department at 914 East Anderson Lane, Austin, Texas 78752-1699, Telephone Number: (512) 837-9236, Website: http://www.cud.texas.gov.