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Mobile App Account Deletion Request

Mobile App Deletion

The Google Play Store and Apple have implemented a requirement for Community Resource Credit Union to provide our members with the ability to request removal of their app accounts and any associated data. This requirement is the latest of many recent compliance updates from Google and Apple related to user privacy and data safety.

If you would like to request removal of your app accounts and related data, simply send an email request to answers@crcu.org and type “Delete App Account” in the subject line. Please provide us with a valid phone number. One of our representatives will be in touch with you to confirm the request is valid and initiate the process.

Upon execution of this request, CRCU will delete all associated data held in our digital and internet banking system. This data will no longer be accessible or available to any party. Your accounts will remain active, and your account transaction history will remain in our system as long as your accounts are open, but all Internet and Mobile Banking data will be deleted.

If you should have any questions, please give us a call at 281.422.3611 or email answers@crcu.org