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COVID-19 Update from Community Resource Credit Union (Updated May 29, 2020)

We’re here to help.  We’re here for you.
YES, we remain open for business… but just differently!

Beginning this Monday, June 1st — CRCU branch lobbies will be open for loan and account services only, including Business Services and the Mortgage Department. For member convenience, a first-come, first-served method will be initiated.

Appointments must still be scheduled for Investment & Retirement Services.

The branch drive-thrus will remain available for all teller transactions, and other services. (Teller counter transactions will not be available within the branch lobbies.)

Social distancing measures will be in place including limiting the total number of people within branch lobbies to help ensure the health of members and employees. A CRCU employee will be available at the lobby door for check-in and you may be asked to return to your vehicle until someone is available to assist you.

For your personal safety and wellness, face masks for both members and employees will be required.  A two person maximum per PFO office will be the general policy. You may also encounter health screening questions upon entering a branch.

We are here to help:
We sincerely appreciate your patience as we strive to serve you in the safest manner possible at this time. CRCU wishes to do everything within our power to help keep our members safe and healthy, while at the same time providing access to our complete suite of products and services.
 
Accessing your accounts:
We wish to encourage you to make use of all the different ways you can remotely access your accounts. Online banking, mobile banking, ATMs, and our Call Center are available to assist you!
 
Mobile Home Banking App:
Transfer Funds
Make Loan Payments
Deposit Checks
Pay Bills
Apply for Loans and Credit Cards
Download the CRCU Mobile App today!
(for Apple or Android)
 
Free ATMs:  
All CRCU Branches
All area Walgreens or CVS stores
55,000 Allpoint ATMs (See online ATM locator)
 
The following are various ways that you can conduct your financial services business with CRCU at this time:

Our Call Center is available to assist you with scheduling an appointment or with any remote access feature.  Please call (281) 422-3611, or 1-800-238-3228.

To view estimated wait times at all CRCU branch lobbies, please go to https://fmsi-lts.com/crcu_ws/#/main.

Ongoing Updates
This page is the best place to find the most current information related to CRCU's actions in the coming weeks and months, including any changes or service interruptions that affect members. At this time, we are keeping normal business hours at our corporate and branch locations as well as our contact center while enabling more remote work options for our employees.
Our Facebook page will also provide timely and ongoing updates.
Have questions?


For more information and the full list of recommendations from the CDC, please see the Centers for Disease Control (CDC) guidelines

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(800) 238.3228

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