Major Duties and Responsibilities:

		E(Essential) or N(Nonessential)
25%	Responsible for developing designs and concepts for compiling off-line and on-line marketing campaigns, including direct mail, brochures, newspaper ads, sales collateral, email, banner ads, and exhibit signage consistent with CRCU Brand.	E
20%	Using MCIF and other sources, develop, gather, analyze, and present research on members, products, promotions, competition, and the financial services industry for use in management decision making, pricing, promotion, product development, and target marketing initiatives.	E
15%	Maintain credit union web site, and assist with internet marketing initiatives.	E
10%	Researches and learns new technologies, current industry trends and technical advancements in order to become more efficient, and introduce new ideas and concepts to enhance both offline and online business operations of the credit union.	E
10%	Coordinate activities between the credit union and any marketing or printing agency, maintaining a constant check on in-progress jobs ensuring quality deliverables.	E
05%	Assist the Director of Marketing and Vice President with development and implementation of overall marketing plan.	E
05%	Coordinate and manage production of all direct mail campaigns, and all communications including member newsletter.	E
05%	Reconcile Marketing & Advertising Budget monthly.	E
05%	Represent credit union at various public functions.	E

Expectations:

1. To provide marketing deliverables, that will have a positive impact on ROA.
2. To support the strategic planning process in attaining growth in the areas of membership, assets and capital accumulation.
3. Must be a self starter and possess the ability to work well with limited oversight.
4. To provide timely, accurate and professional support to management.
5. To maintain a professional work environment.
6. To adhere to the credit union Privacy Policy.

Knowledge, Skills, & Experience:

• Two to five years of similar or related experience.
• Excellent writing, analytical, quantitative, organizational and interpersonal skills.
• Knowledge of and above average experience in the use of computer software, Including but not limited to, MicroSoft Exchange, Word, EXCEL, and Power Point.
• High business acumen for analyzing, interpreting and communicating information derived from MCIF systems.

Education:

Equivalent to a college degree.

Interpersonal Skills:

A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with credit union staff and outside vendors/clients in matters of a personal or sensitive nature. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) become necessary to the attainment of strategic initiatives.

Other Skills::

Must have excellent written, verbal, spelling and proofreading skills. Ability to create sales presentations, plan, budget, track and effectively manage work in process. Pay particular attention to detail, ability to follow-up, prioritize tasks, handle a variety of assignments concurrently and work under pressure are critical. Must exhibit a professional appearance and attitude at all times. Must be willing to work in a fast-paced environment.

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

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I have read and understand my job description as Member Services Representative.

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Name:_________________________________________________

Employee’s Signature: _______________________________________ Date:__________________

To apply for this position, please email your resume to sandyk@crcu.org.  (Equal Opportunity Employer)